David Moffat
Country Manager
 - 
Boparan Restaurants
The Shift in Guest Interaction and Service in the Hospitality Industry
As Self-service kiosks (SSK) continue to revolutionise various facets of the hospitality sector, one aspect remains predominantly human-centric: food delivery to guests. Despite the surge in automation, this pivotal interaction remains a vital touchpoint, allowing establishments to inject a personalised touch into their service offerings.